Shipping policy

Shipping Policy

Effective Date: June 3, 2026

Thank you for choosing Signature Creations. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 3–7 business days after payment has been received. Custom or personalized orders may require additional processing time depending on the complexity of the design.

Customers will be notified if there are any unexpected delays.

Shipping Times

Once your order has been processed and shipped, estimated delivery times are:

Standard Shipping: 3–10 business days
Expedited Shipping: Available upon request (additional charges may apply)

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

Any applicable taxes, customs duties, or import fees are the responsibility of the customer.

Order Tracking

When available, tracking information will be provided once your order has been shipped. Customers are responsible for monitoring tracking updates and ensuring someone is available to receive the package if required.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Signature Creations is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Signature Creations is not responsible for lost or stolen packages. Customers should contact the shipping carrier directly to file a claim when applicable.

Damaged Items

If your order arrives damaged during shipping, please contact us within 7 days of delivery and provide: